Saturday, September 20, 2014

Who are you serving?

Do you know who your theater's customers are?

No, seriously.

Your customers are anyone and everyone who comes into contact with your theater.

-mail carriers
-media critics
-independent contractors
-board members
-anyone who calls your phone number
-people on your social media channels
-people who drive/walk/run by your venue

Make sure ALL your customers are being served.

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